Visit Santa Experience

Canterbury Christmas Market welcomes you to a fantastically fun festive experience in our new grotto in the Marlowe Arcade in Whitefriars Shopping Centre. Meet our magical fairy Gem Gem for a sprinkle of fairy dust and a nose wiggle, followed by a fun, creative experience in our elf workshop with our big elves that really are trying their hardest to be good. The children will receive their very own elf hat, learn their elf name, help the big elves count the shELF toys, take part in a fun craft activity and then meet the big man himself. Each child will receive an elf hat, a gift and of course their Certified Elf certificate.

• Open for children 12 months to 11 years old
• Sessions last 15 minutes
• Maximum  5 children per time slot*
• Maximum 2 adults per booking, adults to wear a face mask if possible, please.

*Please note: If you would like an exclusive slot you will need to book all 5 places in that slot.

You may cancel a booking up to the day before the date of your booking and receive a full refund.  Usually, we trigger refunds within 24 hours of cancellation but it may take 7-10 days for funds to reach your account. This is beyond our control.

Cancellations

For cancellations on the actual date of your booking, we are not able to offer a refund.  Sorry. A Booking cannot be rescheduled.  You will need to cancel and re-book.

You can manage your booking by visiting https://canterburychristmasmarket.co.uk/account/ and logging in with your email address and password.