Cookie Policy
Last updated: 03.09.2026
This policy explains how Rockhopper Events Ltd (“we”, “us”) uses cookies and similar technologies on canterburychristmasmarket.co.uk (the “Site”), and how you can manage your preferences.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They’re widely used to make websites work, work more efficiently, and to provide reporting information to site owners.
2. How we use cookies
When you first visit the Site, you’ll see a cookie consent banner where you can accept or manage which categories of cookies you’re happy for us to use. You can change your preferences at any time — look for the “Cookie settings” / “Manage cookies” link in the site footer.
We use the following categories:
Strictly necessary cookies
These are essential for the Site to function and can’t be switched off. They include:
| Cookie | Purpose | Duration |
|---|---|---|
woocommerce_cart_hash / woocommerce_items_in_cart |
Remembers what’s in your basket | Session |
wp_woocommerce_session_* |
Manages your shopping session, including bookable activities | 2 days |
wordpress_logged_in_* / wordpress_sec_* |
Keeps you logged in to your account | Session |
cmplz_* |
Remembers your cookie consent choices | 1 year |
__stripe_mid, __stripe_sid |
Stripe fraud prevention during checkout | __stripe_mid: 1 year, __stripe_sid: 30 mins |
No consent is required for these, as they’re necessary to provide the service you’ve requested (e.g. holding your booking in your basket).
Analytics cookies
Help us understand how visitors use the Site, so we can improve it — for example, which pages are most popular or where visitors drop off during booking.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
_ga, _ga_* |
Google Analytics | Distinguishes unique visitors | Up to 2 years |
_gid |
Google Analytics | Distinguishes unique visitors | 24 hours |
Data is aggregated and anonymised where possible. Google’s own privacy practices are covered in the Google Privacy Policy.
Functional / embedded content cookies
Set when you interact with embedded content, such as the YouTube video on our homepage, or if you follow links to our social channels.
| Source | Purpose |
|---|---|
| YouTube (Google) | Enables embedded video playback and may set cookies if you interact with the player |
| Facebook, Instagram, TikTok | Set if you follow social links or interact with embedded feeds/share buttons |
These are only set if you actively engage with the relevant embedded content, and are controlled by the third party’s own cookie policy.
Marketing cookies
We do not currently run paid advertising or retargeting campaigns using cookies. If this changes, this policy — and the cookie banner — will be updated accordingly.
3. Managing your cookie preferences
You can:
- Use the cookie consent banner shown on your first visit
- Click “Cookie settings” in the site footer at any time to change your preferences
- Adjust your browser settings to block or delete cookies (see your browser’s help pages — blocking essential cookies may stop parts of the Site, such as the booking basket, from working)
- Opt out of Google Analytics specifically via the Google Analytics opt-out browser add-on
4. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for legal reasons. Check the “last updated” date above.
5. Contact us
Questions about how we use cookies? Get in touch:
Rockhopper Events Ltd 1 Langley Court, Pyle Street, Newport, Isle of Wight, United Kingdom, PO30 1LA
canterburychristmasmarket@gmail.com
See also our Privacy Policy for how we handle personal data more broadly.